Returns & Exchanges

At ZLINE Kitchen and Bath Parts, we strive for complete customer satisfaction by offering a 30-day return window for unused, uninstalled parts in their original packaging. We understand that precision is key in home improvement, and our team is here to ensure you find the exact component you need for your luxury appliances.

Return Process

• 1.
  Verify Compatibility

  Before initiating a return, ensure the part has not been installed and is in its original condition; please note that electrical components may have specific inspection requirements.

• 2.
  Request an RMA

  Contact our support team with your order number and the specific part number to receive a Return Merchandise Authorization (RMA) and the correct warehouse return address.

• 3.
  Secure Packaging

  Pack the item securely in its original ZLINE packaging to prevent damage during transit, ensuring the RMA number is clearly visible on the exterior of the shipping box.

• 4.
  Inspection and Refund

  Once our technicians receive and inspect the part for quality assurance, we will process your refund to the original payment method, minus any applicable shipping or restocking fees.